Bilingual Medical Support Specialist

2 days ago


Orlando, Florida, United States Biolife Plasma Services Full time
Job Description

We are seeking a highly skilled and compassionate Bilingual Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the success of our end-to-end donation process and championing our en Espanol initiative.

Key Responsibilities
  • Donor Eligibility: Determine donor eligibility accurately and in a timely manner, including proper management of informed consent, AIDS education, and confidential self-exclusion.
  • Medical Support: Evaluate and manage donor reactions, which occur at the facility, as outlined in the SOPs. Follow applicable SOPs for medical emergencies, including the execution of Center Physicians' standing orders and donor transport to emergency care facilities.
  • Communication: Communicate with all donors, including Spanish-speaking donors, written and verbally, including support in communicating important medical terminology in both Spanish and English, as needed.
  • Documentation: Enter donor information into the Donor Information System (DIS) and maintain accurate and up-to-date records.
Requirements
  • Education: Graduate of a recognized educational program.
  • Licensure: Currently licensed or certified in the state where duties will be assigned: Licensed Practical or Vocational Nurse (LPN or LVN).
  • Language: Ability to fluently and proficiently speak and read in both English and Spanish.
  • Experience: Minimum of two years in a clinical or hospital setting preferred.
What We Offer

We offer a competitive hourly wage range of $32.79 and a comprehensive benefits package, including medical, dental, vision insurance, a 401(k) plan, and company match. We are an equal opportunity employer and welcome applications from diverse candidates.



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