Customer Service Representative

4 days ago


Yankton, South Dakota, United States NorthWestern Energy Full time
About This Role

We are seeking a highly skilled Customer Associate to join our team at NorthWestern Energy. As a Customer Associate, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries and concerns
  • Resolve customer issues and complaints in a professional and courteous manner
  • Communicate clearly and effectively with customers to understand their needs and provide solutions
  • Work collaboratively with other teams to ensure seamless customer service
  • Meet or exceed performance standards for customer satisfaction and service quality
Requirements
  • High school diploma or equivalent required
  • Successful completion of training program
  • Demonstrate and maintain good safety record
  • Proficiency with Microsoft Office suite and other computer applications
  • Excellent attendance record
  • Valid driver's license and satisfactory driving record
What We Offer

As a Customer Associate at NorthWestern Energy, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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