IT Support Specialist

4 weeks ago


Boston, Massachusetts, United States Proven Recruiting Full time

IT Help Desk Role

As a member of our Tier I Service Desk team, you will respond to and resolve internal user A/V and tech issues. Your responsibilities will include troubleshooting hardware and software, including PCs, mobile phones, printers, and A/V equipment.

Requirements

  • 1-3 years of experience with IT support
  • Experience troubleshooting hardware, software, and application support
  • Excellent customer service skills

Compensation

Compensation for this role is determined by several factors, including skillset, experience level, and geographic location. The expected range for this position is $18.00 to $27.00 per hour.


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