Library Access Services Supervisor

1 week ago


Chicago, Illinois, United States InsideHigherEd Full time

Company Overview:

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DePaul University, a stable and well-known institution that values diversity and inclusion, seeks a qualified professional for the position of Library Access Services Supervisor.

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About the Position:

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This is a full-time role at 35 hours per week, with occasional evening and weekend hours. The supervisor will be based on-site at the John T. Richardson Library in Lincoln Park and may require occasional travel to the Loop campus.

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Job Responsibilities:

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  • Facilitate access to library materials for students, faculty, and other users by providing circulation desk services and supervising student workers.">
  • Serve as the direct line supervisor for a team of 8-10 student assistants, recruiting and interviewing applicants, finalizing shift schedules, approving bi-weekly timesheets, coordinating performance evaluations.">
  • Provide high-quality, equitable service to all library users face-to-face, over the phone, and via email and IM/Chat.">
  • Contribute to the overall operation of the department and the library by participating in department-wide efforts to review policies and improve workflows.">
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Required Skills and Qualifications:

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  • Associate degree required; Bachelor's degree or Library Technical Assistant certification preferred.">
  • Experience providing customer service in a fast-paced environment required; previous library experience preferred.">
  • Two years of experience supervising staff or supervising an area of operations required.">
  • Proficiency in basic computer skills (email, Microsoft Office Suite, Google Docs) required; experience with Alma or other integrated library systems preferred.">
  • Demonstrated ability to communicate and effectively interact with people across cultural identities and foster an inclusive, equitable, and welcoming environment.">
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Benefits:

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  • Top choice medical, dental, and vision benefits.">
  • Retirement plan matching contribution of 10%.">
  • Tuition waivers for employees and dependents.">
  • Generous paid time off, sick time, holidays, floating holidays, and more.">
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Salary: $60,000 - $70,000 per year

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Note: This salary range is estimated based on national averages and may vary depending on factors such as location and experience.

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Estimated Annual Salary Range: $60,000 - $70,000

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The DePaul University Libraries are committed to fostering a diverse and inclusive work environment that encourages collaboration and innovation. As a member of our team, you will have opportunities for professional development, networking, and contributing to the success of our academic community.



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