Housekeeping Operations Manager

2 days ago


Hilton Head Island, South Carolina, United States Marriott Full time

We are seeking a highly skilled Housekeeping Operations Manager to join our team at Marriott's Harbour Point and Sunset Pointe at Shelter Cove. As a key member of our hotel staff, you will be responsible for overseeing the daily housekeeping operations and ensuring that all guests have an exceptional experience.

Job Summary:

  • Manage and coordinate housekeeping staff to ensure efficient and effective cleaning services
  • Conduct regular inspections to identify areas for improvement and implement corrective actions
  • Develop and maintain relationships with associates to foster a positive and inclusive work environment
  • Schedule associates to meet business demands and track time and attendance
  • Ensure compliance with company policies and procedures

Responsibilities:

  • Managing Housekeeping Operations: Ensure compliance with all housekeeping policies, standards and procedures; review staffing levels to meet guest service, operational needs and financial objectives
  • Conducting Human Resources Activities: Train new hires using on-the-job training tools; establish and maintain open, collaborative relationships with associates; schedule associates to meet business demands
  • Ensuring Exceptional Customer Service: Set a positive example for guest relations; empower associates to provide excellent customer service; respond to and handle guest problems and complaints

Requirements:

  • High school diploma or GED; 3 years experience in housekeeping or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area

About Us:

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We offer competitive compensation and benefits packages, including relocation assistance.

Salary:$65,000 - $80,000 per year, depending on experience



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