Housekeeping Operations Manager
2 days ago
We are seeking a highly skilled Housekeeping Operations Manager to join our team at Marriott's Harbour Point and Sunset Pointe at Shelter Cove. As a key member of our hotel staff, you will be responsible for overseeing the daily housekeeping operations and ensuring that all guests have an exceptional experience.
Job Summary:
- Manage and coordinate housekeeping staff to ensure efficient and effective cleaning services
- Conduct regular inspections to identify areas for improvement and implement corrective actions
- Develop and maintain relationships with associates to foster a positive and inclusive work environment
- Schedule associates to meet business demands and track time and attendance
- Ensure compliance with company policies and procedures
Responsibilities:
- Managing Housekeeping Operations: Ensure compliance with all housekeeping policies, standards and procedures; review staffing levels to meet guest service, operational needs and financial objectives
- Conducting Human Resources Activities: Train new hires using on-the-job training tools; establish and maintain open, collaborative relationships with associates; schedule associates to meet business demands
- Ensuring Exceptional Customer Service: Set a positive example for guest relations; empower associates to provide excellent customer service; respond to and handle guest problems and complaints
Requirements:
- High school diploma or GED; 3 years experience in housekeeping or related professional area
- OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area
About Us:
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We offer competitive compensation and benefits packages, including relocation assistance.
Salary:$65,000 - $80,000 per year, depending on experience
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