Event Host

1 week ago


Nashville, Tennessee, United States The Cordish Companies Full time

Embark on a thrilling career as an Event Host at PBR Columbus, where the country's most stunning bar meets the world of bull riding. As part of our team, you'll create unforgettable experiences for guests and bring out their inner cowboy/cowgirl spirit.

Job Description
  • We're seeking a highly skilled and enthusiastic individual to join our team as an Event Host. In this role, you'll be responsible for providing exceptional customer service, ensuring seamless guest experiences, and maintaining a welcoming atmosphere within the venue.
Responsibilities:
  • Answering phones and taking messages/reservations in a timely and professional manner.
  • Maintaining accurate wait times when necessary to ensure efficient guest flow.
  • Greeting guests warmly upon arrival and bidding farewell as they depart, creating lasting positive memories.
  • Communicating effectively with all guests, addressing concerns promptly, and ensuring their satisfaction.
  • Coordinating seating arrangements to provide fast and courteous service to guests, often going above and beyond to meet their needs.
  • Bussing tables when needed to expedite efficient seating of waiting guests, always prioritizing excellent service.
  • Anticipating the needs of scheduled special parties, demonstrating your ability to think ahead and adapt to unique situations.
Qualifications:
  • A minimum of one year of experience in customer service and/or hosting, with a proven track record of delivering exceptional results.
  • Fluent English language skills, with additional languages a significant plus.
  • Demonstrated ability to interact with guests, employees, and third parties in a manner that reflects positively on the venue, brand, and company.
  • Excellent reading and writing abilities, frequently utilized when recording and reviewing reservations and table assignment systems.
  • Strong basic mathematical skills, applied frequently in various aspects of the role.
  • Flexibility to work nights, weekends, and/or holidays, as required by the business.
Requirements:
  • A strong attention to detail, ensuring accuracy and efficiency in all aspects of the role.
  • The ability to safely lift items weighing up to 50 pounds, handling objects, speaking over phones, and operating equipment with confidence.
  • Standing, bending, stooping, and kneeling as required, while maintaining a safe and efficient workflow.
  • The capacity to remain stationary for extended periods at either the entrance or exit of the venue, moving efficiently throughout the facility when necessary.
Compensation

An estimated annual salary of $45,000 - $55,000 based on location, experience, and qualifications, depending on performance and growth opportunities within the company.


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