Behavioral Health Program Manager, LCSW
5 days ago
Overview
The Josselyn Center seeks a highly skilled Behavioral Health Program Manager, LCSW to coordinate care between partnering facilities and our services.
Job Summary
This role involves providing daily proactive outreach and care coordination, ensuring high-quality service, and maintaining direct service hours. You will also be responsible for completing Service Tickets/Progress Notes within three working days and tracking client follow-up and treatment adherence.
Key Responsibilities
- Provide daily proactive outreach and care coordination with assigned partner facilities and The Josselyn Center's services.
- Ensure high-quality service and maintain 50% of direct service hours per month.
- Complete Service Ticket/Progress Note within three working days of day of service and at the end of each week.
- Support and closely coordinate behavioral health treatment.
- Track client follow-up, treatment adherence, and clinical outcomes.
- Document client encounters and re-engage clients who are not participating in their treatment.
- Develop, modify, and review treatment plans.
- Achieve metrics established to avoid client hospitalizations.
- Provide counseling and/or case management for highest acuity clients.
- Crisis intervention.
- Coordinate with clinical staff to monitor ongoing treatment for all clients referred by partner agency.
Requirements
- Masters level Health Professional (LCSW/LCPC Preferred)
- Minimum of 2 years related experience, specifically in crisis care setting
- Three professional references that reflect ability to perform clinical work
- Displays high energy, empathy, and organizational skills daily
- Work flexible schedules, including nights and weekends when necessary
- Experience supporting underserved, transient populations with high behavioral health care needs and co-occurring physical health challenges
- Experience identifying and evaluating behavioral health disorders
- Fluent English/Spanish preferred
Estimated Salary: $65,000 - $85,000 per year, depending on experience and qualifications. Located in Grayslake, IL.
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