Senior Technical Project Manager

7 days ago

Herndon, Virginia, United States Lumen Full time
About Lumen

Lumen is a leading provider of communication and technology solutions. We connect people, data, and applications, enabling businesses to thrive in a rapidly changing world.

The Role

We are seeking a highly skilled Senior Technical Project Manager to join our Government Programs team. As a key member of our team, you will be responsible for managing complex installation projects for communication networks, ensuring timely delivery and meeting contractual performance criteria.

Main Responsibilities
  • Coordinate activities with program managers and teams to design, install, and maintain services
  • Track and monitor projects from initiation to completion
  • Prepare deliverables, including status reports and order information
  • Analyze contracts, product descriptions, and network technical requirements to identify project parameters
  • Work with government representatives, engineers, and program managers to develop project scope, timeline, and communication plans
  • Ensure government commitments and project deliverables are met
  • Promote project management best practices to enhance project success and customer satisfaction
  • Manage resources and processes to ensure timely delivery
  • Control installation activities through scope verification, changes, and performance measurements
  • Monitor progress to ensure critical project targets are met
  • Identify and anticipate failures and delays based on lessons learned and previous experience
  • Engage resources to troubleshoot and isolate problems, and develop new procedures as needed
  • Make recommendations to improve efficiency and cost-effectiveness
  • Evaluate performance measures and direct corrective actions
  • Develop solutions to meet project milestones
  • Recognize risks and implement corrective actions to ensure compliance with customer service and contractual expectations
  • Notify the customer of work completion and obtain acceptance of final deliverables
  • Ensure final documents are complete and delivered as required by the contract
  • Solicit feedback from the customer to determine satisfaction
  • Review and update forecast budgets for program and project-related activities
  • Manage program and project-related invoices
  • Prepare quotes based on pre-established or contract rates
  • Ensure services are completed and billed according to contractual obligations
Requirements
  • Bachelor's degree or equivalent experience in project management, technical management, business management, communications, engineering, or related discipline
  • Minimum two years of experience; or minimum five years of professional work experience
  • General experience includes customer service, project management, network service, and provisioning
  • Project Management Professional (PMP) certification preferred
  • US Citizenship required
  • May be required to meet eligibility requirements for access to classified information
Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges: $93,210 - $124,280 in these states: VA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications, and other business needs.

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