Customer Service Ambassador and Car Wash Experience Specialist

4 weeks ago


Twin Falls, United States Rocket Express Full time

Rocket Express in Twin Falls, ID, is seeking a highly motivated and customer-centric Lead Customer Service Associate to join our dynamic team. If you are enthusiastic about delivering top-notch service, creating a positive atmosphere, and taking the lead in customer satisfaction, this role is perfect for you.

You will be the face of our company, bringing joy to people's car washing experiences by creating a warm and welcoming environment where customers feel valued and appreciated. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance.

As a Lead Customer Service Associate at Rocket Express, you can expect a competitive hourly pay of $15, plus bonus and commission pay. Our team is dedicated to excellence, and we strive to create a positive and uplifting work environment where everyone can thrive.

Responsibilities:

  • Welcome and engage with customers in a friendly and professional manner.
  • Engage customers while selling and promoting our Unlimited Wash Club.
  • Safely and efficiently load every vehicle with clear hand signals and a smile.
  • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests.
  • Maintain all aspects of the site to ensure it runs smoothly and efficiently.
  • Assist with keyholder responsibilities, including opening and closing the site for service.

Required Skills:

  • Be at least 16 years old.
  • Have a positive attitude and a passion for delivering exceptional customer service.
  • Be able to work flexible hours, including weekends and holidays.

What We Offer:

  • Competitive hourly pay of $15.
  • Opportunities for bonus and commission pay.
  • Flexible scheduling, including morning and evening shifts.
  • Tuition reimbursement.
  • Free car washes.
  • Daily pay.

Join our team and take control of your earning potential. Apply today to become a Lead Customer Service Associate at Rocket Express and start making a difference in the lives of our customers.

Why Work with Us:

  • Our team is dedicated to excellence and creating a positive work environment.
  • We offer opportunities for growth and development.
  • We strive to create a fun and dynamic work environment.


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