Senior Manager, Procurement Software Asset Management

4 weeks ago

Sacramento, California, United States Marriott Full time
Job Title: Senior Manager, Procurement Software Asset Management

Job Summary:

The Senior Manager, Procurement Software Asset Management will be responsible for executing day-to-day category management for software and managing software assets in the asset management tool. This role will work closely with internal stakeholders globally to manage software assets and ensure that Marriott International procures and utilizes approved hardware and software in accordance with negotiated agreements and end-user license terms.

Key Responsibilities:

  • Execute category management for software and identify multiple viable alternatives to meet international stakeholder needs.
  • Analyze data to recommend strategies for optimizing savings, sourcing, and procurement of software.
  • Partner with contract management to ensure proper contract mechanisms and pricing schedules are in place to enable procurement of software and leverage scale to ensure best-in-class commercial terms.
  • Provide technology consulting for all internal stakeholders to make tactical and strategic management decisions when purchasing software.
  • Coordinate user education and training to raise awareness of Marriott policies on the acquisition of software.
  • Develop and maintain working relationships across multiple technology areas, divisions, software publishers, and resellers.
  • Govern and report on software asset management life-cycle activities, from acquisition through retirement/disposal.
  • Coordinate with stakeholders across Finance, Global Technology, and the regions to ensure consistent execution of software asset management.
  • Proactively report on all software in the asset management tool, including license costs, counts, usage, and forecasts.
  • Reconcile installed software vs. licensed entitlements and provide reporting to product owner to remediate software non-compliance by initiating removals or additional purchases based on needs.
  • Perform process governance through monitoring, measuring, and reporting on asset metrics, Key Performance Indicators (KPIs), and software license position to internal stakeholders.
  • Identify improvement opportunities and assist in resolution of root cause issues, contributing to the effectiveness of the team.
  • Continuously improve and innovate software asset management processes and best practices.
  • Provide guidance to Global Technology stakeholders on the process, roles, and best practices for acquiring, renewing, and truing-up software, and assist in establishing a center of excellence for audits.
  • Partner with Global Technology to monitor software entitlements, usages, and compliance in Marriott tools.
  • Create and execute negotiation strategies and partner with software vendors to ensure a quick resolution to external software publisher audits.
  • Provide proof of compliance reporting and support during software publisher audits. Maintain proactive compliance and audit-defense processes.

Requirements:

  • Minimum of 5+ years of direct work experience in supply chain, procurement, technology asset management, or general business administration areas, with significant background in technology field.
  • Ability to think beyond the immediate task/problem at hand and connect to the "bigger picture."
  • Serve as a key internal business partner while also maintaining excellent account relationships with external providers.
  • Critical thinking skills, with an ability to problem solve and find creative solutions.
  • Experience with data and analytics and ability to prepare financial models and forecasts of global technology usage using Excel or other tools.
  • Superior data visualization skills and PowerPoint, with an ability to identify the crucial operational or financial metrics, or Key Performance Indicators (KPIs), and provide meaningful reports to various internal and external stakeholders.
  • Strong leadership, presentation, and organizational skills with an attention to detail.
  • Experience in defining/improving business processes.
  • Ability to concurrently navigate multiple tools sets and systems.
  • High degree of initiative and ability to work effectively in teams or independently.
  • Excellent customer, written, and oral communication skills with an ability to deal effectively with all levels of an organization.
  • Supply Chain acumen required – Fundamental understanding of how supply, demand, and effective management of a supply chain can minimize costs, optimize sourcing strategies, maximize existing assets, and improve customer satisfaction while delivering procurement execution support in a timely manner.
  • Technical acumen preferred – Existing knowledge of or ability to quickly comprehend the core software, hardware, and infrastructure elements within IT and identify evolving industry trends.
  • Experience with ServiceNow platform, Flexera, SaaS control, and/or Software asset management tools.
  • Experience with asset management standard methodologies.
  • Experience in understanding and interpreting all software licensing terms and conditions.
  • Knowledge of software license and lifecycle management practices.
  • Bachelor's Degree required or equivalent experience of 9+ years relevant work experience.
  • ITIL certification(s), CSAM, and/or ServiceNow Certification(s) a plus.

Location:

The position is based in Bethesda, MD with eligibility to work remotely.

Salary Range:

The salary range for this position is $96,038 to $179,270 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus.

Benefits:

Employees will accrue PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually. All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.

Marriott International is an Equal Opportunity Employer:

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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