Customer Service Representative

5 days ago


Redwood City, California, United States Transdev Full time
About Transdev
We operate transportation systems, maintain vehicle fleets, and deliver mobility solutions for cities, counties, airports, companies, and universities across the U.S. Our team of 32,000 employees works at 400 locations, managing over 17,000 vehicles.

We are part of a global company, a leader in mobility with operations in 19 countries. As an operator and integrator, we empower the freedom to move every day through safe, reliable, and innovative solutions that serve the common good.

Responsibilities
Our team is looking for a skilled reservationist to answer customer phone calls, schedule rides, and manage customer information. The ideal candidate will have excellent communication and listening skills, as well as the ability to operate standard telephone systems and learn new software. They will also be responsible for resolving service-related complaints and creating daily route maps for drivers.

Requirements
We require a high school diploma or equivalent and two years of experience in reservationist or customer service roles. The ideal candidate will be computer literate and able to learn new software quickly. They will also be able to operate standard telephone systems and have excellent communication and listening skills.

What We Offer
We offer a competitive hourly rate of $20.50 to $26.50, depending on experience. We also provide an attractive benefits package, including a 401(k) with company contribution, medical, dental, and vision coverage, as well as paid time off and vacation. Join us in our commitment to providing safe, reliable, and innovative mobility solutions for our customers.

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