Healthcare Professional
4 weeks ago
About the Role:
We are seeking a skilled Care Manager to join our team at Blue Ridge Health. As a Care Manager, you will play a vital role in enhancing the quality of member health management, maximizing satisfaction, and promoting cost-effectiveness.
Key Responsibilities:
- Evaluate existing, new, and prospective members based on their needs and desires.
- Maintain constant communication with members while addressing their concerns and goals.
- Responsible for the four key components that make up successful case management: Intake, Assessment, Service Planning, Monitoring, and Evaluation.
- Compliance with regulatory bodies and in-house clinical guidelines.
- Build rapport with members, their families, and support systems while collaborating with the healthcare team.
- Develop care plans for members and provide support as needed.
- May be responsible for supervisory tasks for Care Management Extenders in concert with Care Management Supervisor.
Requirements:
- A Qualified Professional with Mental Health experience is required, which may include a license, provisional license, certificate, bachelors degree, or a Registered Nurse.
- Experience in care management.
- Knowledge of care management principles and reimbursement.
- Effective listening and communication skills.
- Experience with psychological aspects of care.
- Excellent organizational and time management skills.
- Bilingual preferred.
- Experience with Electronic Medical Records and Case Management Platforms.
About Blue Ridge Health:
At Blue Ridge Health, our mission is to improve health, inspire hope, and advance healing through access to compassionate, affordable, and quality care. We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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