Patient Financial Services Manager

2 days ago


Irving, Texas, United States Christus Health Full time
Job Summary

The Patient Financial Specialist Lead plays a pivotal role in ensuring the efficient and timely resolution of patient accounts at CHRISTUS Health. This position requires a high degree of proficiency in patient financial services, with a strong focus on account reconciliation, billing, and cash application.

Key Responsibilities
  • Function as a subject matter expert in support of other PFS team members and departments within the CHRISTUS Health network.
  • Provide on-the-job training and serve as a knowledge resource for staff inquiries.
  • Approve or deny requested adjustments and refunds within role thresholds.
  • Adapt to process and procedure evaluations, support continuous change, and manage special projects.
  • Ensure quality and productivity standards are met or exceeded.
  • Document patient accounting host system or other systems utilized by Patient Financial Services in accordance with policy and procedures.
  • Provide continuous updates and information to the PFS Leadership Team regarding errors, issues, and trends.
Requirements
  • HS Diploma or equivalency required.
  • Post HS education preferred.
  • 5-7 years of experience preferred.
  • Demonstrated success working in a team environment focused on meeting organization goals and objectives required.
  • Experience in role requirements as outlined in job description for specific area of responsibility preferred.
Work Schedule and Type

5 Days - 8 Hours, Full-Time



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