Workday Integration Specialist

3 weeks ago


Palo Alto, California, United States Tech Firefly Full time
Job Title: Workday Integration Analyst

The Workday Integration Analyst plays a pivotal role in ensuring seamless integration of business and financial applications at Tech Firefly, a leading healthcare IT solutions provider. This position requires a strong understanding of business and financial operations in a healthcare setting, with the ability to analyze complex systems and workflows.

Key Responsibilities:

  • Provide second-level support for application incidents, including 24/7 on-call coverage as needed.
  • Assist junior team members in resolving application incidents, maintenance issues, and enhancement requests.
  • Coordinate application support with other IT teams, such as Infrastructure, Integration, Reporting, and the help desk.
  • Collaborate with vendors and IT analysts to design and implement system optimizations and enhancements.
  • Implement changes using documented procedures that comply with departmental policies.
  • Lead software upgrades and manage new software installations and enhancement requests of small to medium complexity.
  • Mentor junior staff in documenting workflows and developing their technical skills.
  • Act as a technology expert, translating technical concepts into business terms and influencing outcomes across different groups.
  • Maintain up-to-date project documents, including technical details, user expectations, project goals, and deliverables.
  • Participate in and organize team meetings, maintaining appropriate records.
  • Identify opportunities for improving application functionality and stability.
  • Anticipate and resolve system problems through independent analysis and solution development.

Requirements:

  • 7+ years of experience with Workday integrations.
  • Strong technical and business operations background, particularly in a healthcare environment.
  • Knowledge of SDLC, Agile, and other software development methodologies.
  • Familiarity with server operating systems, databases, scripting languages, and disaster recovery technologies.
  • Ability to analyze complex systems and workflows.
  • Strong organizational skills and ability to manage major programs or functions.
  • Ability to communicate complex concepts clearly to management and cross-functional teams.
  • Strong collaboration and consensus-building skills.

Benefits:

  • Paid Time Off
  • Subsidized Medical, Dental, Vision and Life Insurance
  • Retirement Benefits
  • Employee Assistance Programs


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