Optical Sales Associate

4 weeks ago


Hudson, Wisconsin, United States Shopko Optical Full time
Job Description

Are you looking for a career in customer service and patient care? Shopko Optical is seeking a Part-time Optical Sales Associate to join our team in a dynamic and fast-paced environment.

No experience necessary, on the job training provided.

Job Summary:

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

Key Responsibilities:

  • Provide exceptional customer service and patient care
  • Analyze patient eyewear needs and recommend specific lenses, lens coatings and frames
  • Assist patients in selecting frames according to style and color
  • Order and dispense eyewear accurately and professionally
  • Assist patients with proper frame repairs and adjustments
  • Show patients how to insert, remove and care for their contact lenses
  • Assist Optometrist with case histories and screenings

Requirements:

  • High School Graduate or equivalent
  • Maintain license as required by state
  • Previous experience in an office and/or optical dispensing is preferred
  • Able to handle multiple customer interactions/phone calls at a time
  • Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

Shopko Optical offers a competitive compensation package, including competitive wages and incentives, 401K with match, vacation pay/personal day, volunteer time off, sick pay, health and wellbeing benefits, voluntary/cafeteria offerings, employee assistance program, on the job training and certification, and teammate recognition program.



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