Customer Service Liaison
5 days ago
We are seeking a highly skilled Customer Service Liaison to join our team at Powerfull Systems Inc.
In this role, you will be responsible for providing exceptional customer service and support to our clients and internal stakeholders, while also maintaining accurate records and files.
Key Responsibilities:
- Manage incoming and outgoing mail and correspondence, ensuring timely and efficient processing
- Coordinate appointments and events, ensuring seamless execution and minimal disruption
- Provide welcoming and professional assistance to onsite guests, including answering questions and resolving issues
- Answer and direct inbound telephone calls, prioritizing and escalating issues as necessary
- Develop and implement organized filing systems to maintain accuracy and efficiency, while ensuring easy access to relevant information
- Maintain a clean and tidy reception area, adhering to company standards and best practices
- Perform various office tasks as required, including data entry and other administrative duties
Requirements:
- Minimum 2 years of experience in office administration or a related field
- Excellent written and verbal communication skills, with the ability to interact effectively with diverse stakeholders
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
- Ability to maintain confidentiality and handle sensitive information with discretion
Estimated Salary: $45,000 - $55,000 per annum, depending on experience
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