Healthcare Referral Specialist

3 weeks ago


Anaheim, United States American Family Care Full time

The Referral Coordinator plays a vital role in ensuring seamless healthcare services for patients at American Family Care. This position is responsible for coordinating referral operations, establishing and standardizing systems and procedures for the distribution and use of health information throughout the organization.

Key responsibilities include prioritizing and tracking referrals by their urgency, addressing them in a timely manner, and ensuring complete demographic, insurance information, and appropriate clinical information is sent to referred specialists. The Referral Coordinator will also participate in the selection, orientation, and training of referral personnel and develop and implement systems as required by EMR functionality and/or regulatory agencies.

Additionally, this role involves identifying and utilizing community resources, establishing relationships with servicing providers and personnel, and serving as a point of contact for patients and specialists for any questions or rising concerns. The ideal candidate will possess excellent critical thinking and decision-making skills, strong customer service skills, and proficiency in MS Office.

American Family Care is a leading provider of urgent care, accessible primary care, and occupational medicine, with a mission to provide the best healthcare possible in a kind and caring environment. If you are looking for a challenging and rewarding role in the healthcare industry, we encourage you to apply.



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