Healthcare Account Director
7 days ago
Cramer, a brand experience agency serving B2B Fortune 1000 companies, is seeking an experienced Account Director to join our Cramer Health team. This role focuses on Content Marketing and Strategy, with a concentration on patient retention and adherence.
The ideal candidate will have in-depth knowledge of the US pharmaceutical market, direct-to-consumer marketing strategies, and campaigns. We are looking for a strong leader who can manage and grow complex accounts, build senior-level client relationships, and inspire a diverse team.
This is a full-time position that requires working on-site in Norwood, MA, five days a week. The successful candidate will be responsible for building and maintaining strong relationships with clients, identifying opportunities for account growth, and managing client financial reviews and reports.
Main Objectives- Client Relationship Management: Provide consultative support to clients and drive programs forward.
- Business Development: Identify opportunities for account growth and participate in pitches and proposals.
- Financial Management: Manage client financial reviews and reports, forecast revenue for Cramer Health, and ensure financial targets are met.
- Form strong relationships with senior-level clients to increase loyalty and proactively service the relationship.
- Engage in meaningful discussions with clients and partners to improve the business.
- Proactively learn about the category/industry and the brand/products to become a trusted resource in internal and client conversations.
- Prioritize client and agency needs for the team and lead them through changes.
- Partner with the solutions team on new ideas aligned with the clients' interests and business needs.
- 10+ years of agency experience supporting healthcare clients, with pharma experience being a plus.
- Strong leadership skills and experience managing complex accounts and senior-level client relationships.
- Inspire and motivate a diverse team.
- Confident decision-maker with a point of view and understanding of timing.
- High degree of integrity and work ethic.
- Medical, Dental & Vision Insurance.
- Health Savings Account, including employer contribution.
- Retirement Plan (401K) with company match.
- Profit Share Bonus Plan.
- Life Insurance.
- Paid Time Off.
- Family Leave.
- Short Term & Long-Term Disability.
- Tuition Reimbursement.
- Wellness Resources, including discounted membership to Lifetime Fitness.
- Generous onsite café.
- Paid holidays.
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