Sales and Operations Manager
1 week ago
Job Summary:
BEST ONE TIRE & SERVICE is seeking a skilled Sales and Operations Manager to join our team. In this role, you will be responsible for developing and implementing growth strategies, leading team members, managing store operations, allocating budgets, and providing exceptional customer service.
Key Responsibilities:
- Collaborate with the management team to complete daily tasks and achieve business objectives
- Assist customers in making informed tire and service decisions, ensuring their needs are met and exceeded
- Create and process quotes, work orders, and invoices efficiently and accurately
- Cultivate Raving Fans through outstanding customer service and relationships
- Understand and master the daily processes of operating a store from open to close
- Provide administrative and operational support to ensure seamless store operations
- Develop leadership skills and knowledge to become an effective leader within the company
- Participate in strategic planning to drive business growth and success
- Evaluate employee performance and provide constructive feedback (e.g., generating and analyzing reports)
- Fulfill absent or unavailable personnel duties and special tasks related to optimizing business performance
- Gain proficiency in managing profit and loss (P&L) statements
- Learn standard processes for scheduling, budgeting, purchasing, and inventory management
Requirements:
- At least 2 years of experience in OTR and Industrial Tire & Service
- Some management or leadership experience is preferred
- Basic proficiency in Microsoft Office is required
- Age 18 or older
- Valid driver's license required
- High school diploma or equivalent
- Ability to perform physical job functions that require lifting and carrying items weighing at least 50 lbs.
About Us:
BEST ONE TIRE & SERVICE is committed to equality and fairness in employment practices and opportunities. We welcome all qualified candidates and offer a competitive salary of $60,000 - $80,000 per year, based on experience and qualifications. This position offers a comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
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