Sales Lead

4 weeks ago


Methuen, Massachusetts, United States Premium Brands Services, LLC Full time
About the Role

The Sales Lead is a critical role in our store operations, responsible for creating an engaging environment for associates and customers. This position partners with the Store Manager to execute daily action plans, ensuring seamless store operations and a positive customer experience.

Key Responsibilities:

  • Welcome and engage customers to understand their needs and support their shopping experiences.
  • Share knowledge of our products and services with customers to outfit and inspire them.
  • Empower teams to exceed customer expectations through the company selling model.
  • Help store leaders execute daily operational action plans.
  • Motivate and coach associates to recognize and improve performance.
  • Drive results by identifying business opportunities in partnership with store leaders.
  • Assess daily schedules to maximize productivity and equalize payroll.
  • Share daily communications with store teams and prioritize tasks as needed.
  • Support store leadership with onboarding new associates when needed.

Requirements:

  • 1-3 years retail experience
  • High school diploma or equivalent required
  • Passion for styling and love of working with people
  • Flexible availability – including evenings, weekends, and holidays
  • Ability to read, write and communicate in English
  • Proficient with technology, including an ability to operate store systems accurately

Benefits:

  • Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands
  • Support for your individual development plus opportunity for growth within our family of brands
  • A culture of giving back – opportunities to support our philanthropic partners that benefit local communities

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