Hotel Operations Coordinator
1 week ago
As a Hotel Operations Coordinator at Aimbridge Hospitality, you will play a vital role in ensuring seamless hotel operations during the overnight shift. Your responsibilities will include registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. You will also be responsible for the front desk operation, handling guest requests, and maintaining a high level of customer service.
About the Role:
You will be working independently and with minimal supervision, utilizing your problem-solving skills to resolve guest issues and respond to emergency situations. Your knowledge of accounting principles and proficiency in Windows operating systems, company-approved spreadsheets, and word processing will be essential in performing your duties.
Responsibilities:
* Register guests and make reservations
* Prepare and balance daily reports
* Conduct security walks and maintain a secure environment
* Handle guest requests and complaints
* Maintain a high level of customer service
* Utilize problem-solving skills to resolve guest issues and respond to emergency situations
Requirements:
* At least 1 year of progressive experience in a hotel or related field required
* High school diploma or equivalent required
* College coursework in a related field helpful
* Previous supervisory responsibility preferred
* Ability to work independently and with minimal supervision
* Knowledge of accounting principles
* Proficiency in Windows operating systems, company-approved spreadsheets, and word processing
Salary:
The estimated salary for this position is between $40,000 and $60,000 per year, depending on location and experience.
Benefits:
Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, an employee assistance program, and a 401(k) retirement plan.
About Aimbridge Hospitality:
Aimbridge Hospitality is a global leader in third-party hotel management, with over 1,550 hotels in all 50 states and 22 countries. We are committed to providing exceptional results and delivering unparalleled service to our guests.
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