Healthcare Customer Service Representative

3 weeks ago


Tampa, Florida, United States KG Call Center Full time
Job Description

We are seeking a skilled Healthcare Customer Service Representative to join our team at KG Call Center. As a Healthcare Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, assisting them with their healthcare-related inquiries, and resolving any issues that may arise.

Key Responsibilities:

  • Answering calls and responding to customer inquiries in a timely and professional manner
  • Providing accurate and helpful information to customers regarding their healthcare plans and benefits
  • Resolving customer complaints and issues in a fair and efficient manner
  • Working collaboratively with other team members to achieve customer satisfaction and resolve complex issues

Requirements:

  • High school diploma or equivalent required
  • Minimum six months of customer service experience required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Ability to maintain confidentiality and handle sensitive information

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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