Loan Servicing Representative 2

4 weeks ago


Charlotte, North Carolina, United States Randstad Full time
Job Summary

We are seeking a skilled Loan Servicing Representative 2 to join our team at Randstad. As a Loan Servicing Representative 2, you will be responsible for managing established loans using LoanIQ, executing payment activities, and providing excellent customer service.

Key Responsibilities
  • Manage established loans using LoanIQ
  • Execute payment activities, including rollovers and principal payments
  • Provide excellent customer service and respond to customer inquiries
  • Prepare and distribute invoices to customers
  • Collaborate with front office line-of-business contacts to resolve customer issues
Requirements
  • 1 year of experience in loan servicing or a related field
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in LoanIQ or similar loan servicing software
What We Offer

As a Loan Servicing Representative 2 at Randstad, you will have the opportunity to work with a dynamic team and develop your skills in loan servicing. We offer a comprehensive benefits package, including health insurance, an incentive and recognition program, and 401K contribution. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.



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