Patient Advocate II
1 week ago
We are seeking a highly skilled Patient Advocate II to join our team at Emory Healthcare. As a Patient Advocate II, you will play a critical role in ensuring that our patients receive the highest level of care and service.
Key Responsibilities- Investigate and resolve patient complaints and grievances in a timely and effective manner.
- Collaborate with clinical teams and external resources to support service facilitation requests on behalf of patients, families, and leadership.
- Ensure compliance with regulatory guidelines and Emory Healthcare policies related to patient rights and responsibilities.
- Provide education and training to patients, families, and staff on patient rights and responsibilities.
- Develop and implement strategies to improve patient experience and satisfaction.
- 3-5 years of experience in customer service or case management.
- Healthcare experience working with clinical teams and/or patients preferred.
- Demonstrated conflict management and problem-solving skills.
- Ability to work independently and as part of a team.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
Emory Healthcare is committed to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and/or veteran's status.
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Healthcare Coordinator
2 weeks ago
Atlanta, Georgia, United States PDS Health Full timeAbout the RoleWe are seeking a highly skilled and motivated Healthcare Coordinator to join our team at PDS Health. As a key member of our dental team, you will play a vital role in ensuring our patients receive exceptional care and service.Key ResponsibilitiesPartner with supported dentists to gain a financial commitment from patients to start...
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Customer Advocate II
1 week ago
Atlanta, Georgia, United States Graphic Packaging International Full time{"Job Title": "Customer Advocate II", "Job Summary": "We are seeking a highly skilled Customer Advocate II to join our team at Graphic Packaging International. In this role, you will be responsible for gathering and coordinating job information with our Manufacturing department and Customer/Sales, as well as other outside agencies, to ensure timely and...
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Patient Advocate
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Atlanta, United States Atlanta Diabetes Associates Full timeJob DescriptionJob DescriptionDescription: The Patient Advocate will pay a precarious role within our organization in that they have a commitment in ensuring the patient voice is heard while representing Atlanta Diabetes Associates in communicating its vision and strategy. The basic role of the Patient Advocate is defined as a center of Information and...
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Patient Advocate II
7 days ago
Atlanta, United States Emory Healthcare Full timeBe inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that Advocate, Hospital, Patient, Healthcare, Risk Manager, University
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Ambulatory Care Registered Nurse
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Atlanta, Georgia, United States Emory Healthcare Full timeJob SummaryWe are seeking an experienced Registered Nurse to join our Ambulatory Surgery Center/PreAdmission Testing department. As a key member of our team, you will provide high-quality patient care and contribute to the delivery of exceptional patient experiences.Key ResponsibilitiesDeliver safe, dependable, and effective care to patients independently...
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Patient Access Engagement Specialist II
6 days ago
Atlanta, Georgia, United States Emory Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Access Engagement Specialist II to join our team at Emory Healthcare. As a key member of our Scheduling Department, you will be responsible for providing exceptional customer service to patients and physician offices, while ensuring accurate and efficient scheduling of outpatient appointments.Key...
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Healthcare Patient Advocate
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Newnan, Georgia, United States AIDS Healthcare Foundation Full timePosition Summary:Become a vital part of our mission at AIDS Healthcare Foundation, where we are dedicated to making a significant impact in the lives of individuals affected by HIV/AIDS.AIDS Healthcare Foundation has been at the forefront of providing essential health services since its establishment. As a leading organization in the fight against HIV/AIDS,...
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Customer Advocate II
2 months ago
Atlanta, United States Graphic Packaging International Full timeCustomer Advocate II Tracking Code 14647-159 Job Description **Purpose:** This position is responsible for proactively managing major customer accounts through the utilization of the supply chain processes, technologies, and tools and making tactical and strategic decisions regarding those accounts on a daily basis. Balance customer needs with Divisions...
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Patient Access Engagement Specialist II
2 weeks ago
Atlanta, Georgia, United States Emory Healthcare Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Engagement Specialist II to join our team at Emory Healthcare. As a key member of our Scheduling Department, you will be responsible for providing exceptional customer service and ensuring seamless patient access to our healthcare services.Key ResponsibilitiesAct as the first point...
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Healthcare Coordinator
2 weeks ago
Austell, Georgia, United States PDS Health Full timeAbout the RoleWe are seeking a highly skilled and motivated Healthcare Coordinator to join our team at PDS Health. As a key member of our dental practice, you will play a vital role in ensuring the delivery of exceptional patient care and experience.Key ResponsibilitiesPartner with supported dentists to gain a financial commitment from patients to start...
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Social Work Care Manager
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Clinical Liaison
6 days ago
Savannah, Georgia, United States Select Specialty Hospital - Savannah Full timeJob SummaryWe are seeking a highly skilled Clinical Liaison to join our team at Select Specialty Hospital - Savannah. As a Clinical Liaison, you will serve as an advocate for patients during the pre-admission process, working closely with clinical teams and healthcare professionals to evaluate patients' medical needs and develop results-producing...
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Customer Advocate II
3 months ago
Atlanta, United States Graphic Packaging International Full timeCustomer Advocate II (Domestic) Tracking Code 14650-159 Job Description **Purpose:** This position is responsible for proactively managing major customer accounts through the utilization of the supply chain processes, technologies, and tools and making tactical and strategic decisions regarding those accounts on a daily basis. Balance customer needs with...
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Patient Service Associate II
2 weeks ago
Cumming, Georgia, United States Northside Hospital Inc. Full timeJob SummaryWe are seeking a highly skilled Patient Dining Associate II to join our team at Northside Hospital Inc. This role is responsible for providing exceptional patient care and ensuring the highest level of customer satisfaction.Key ResponsibilitiesCommunicate effectively with nursing units and the Food Service Department to ensure seamless patient...
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RN Clinical Liaison
1 week ago
Macon, Georgia, United States Heartland Hospice Full timeAbout the RoleWe are seeking a skilled RN Clinical Liaison to join our team at Heartland Hospice. As a key member of our organization, you will play a vital role in ensuring the delivery of high-quality patient care and services.Key ResponsibilitiesEnsure the intake and referral processes are performed effectively and timely to meet the needs of patients,...
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Quality Assurance Analyst II
3 weeks ago
Atlanta, Georgia, United States Northside Hospital Inc. Full timeOverview:Northside Hospital is a prestigious, cutting-edge healthcare provider that is consistently evolving. By continuously enhancing the quality and accessibility of our services to patients and communities, we create abundant opportunities for top-tier healthcare professionals in Atlanta and beyond. Explore the diverse career opportunities available at...
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Patient Service Associate II
1 week ago
Lawrenceville, Georgia, United States Northside Hospital Inc. Full timeJob SummaryWe are seeking a highly skilled Patient Dining Associate II to join our team at Northside Hospital Inc. This role is responsible for providing exceptional patient care and ensuring the highest level of customer satisfaction.Key ResponsibilitiesCommunicate effectively with nursing units and the Food Service Department to ensure seamless patient...
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Patient Service Associate
1 week ago
Atlanta, Georgia, United States Northside Hospital Inc. Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Dining Associate II to join our team at Northside Hospital Inc. This role is responsible for providing exceptional patient care and ensuring the highest level of customer satisfaction.Key ResponsibilitiesCommunicate effectively with nursing units and the Food Service Department to ensure...
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Customer Advocate II
3 days ago
Atlanta, United States Graphic Packaging International Full timeCustomer Advocate II (International) Tracking Code 14645-159 Job Description Graphic Packaging International, LLC, a wholly-owned subsidiary of Graphic Packaging Holding Company (NYSE: GPK), is committed to providing consumer packaging that makes a world of difference. Headquartered in Atlanta, Georgia, we are a leading global provider of paper-based...