PRC Case Manager

4 weeks ago

Kingston, New York, United States St. Catherine's Center for Children Full time
Job Title: PRC Case Manager

St. Catherine's Center for Children is seeking a highly motivated and compassionate PRC Case Manager to join our team. As a PRC Case Manager, you will play a critical role in supporting and delivering specialized services to post-adoption, post-guardianship, and kinship caregiving families.

Job Summary:

The PRC Case Manager will work in a team environment to provide community outreach, complete face-to-face contacts with families in their homes, and complete required case documentation. You will also provide 1:1 counseling sessions, participate in the design and delivery of educational events, family engagement activities, respite care, and other program-related events.

Responsibilities:
  • Manage a caseload of families, working to ensure the program meets all performance targets.
  • Complete face-to-face contacts with families in their homes, completing all required case documentation.
  • Provide 1:1 counseling sessions, incorporating trauma-informed support and motivational interviewing into the program milieu.
  • Support the program's design and delivery of parent education sessions, educational events, pro-social respite activities, and family engagement.
  • Assist in the delivery of presentations to community groups and local organizations in various targeted communities.
  • Safely transport community members and/or their children in the delivery of program services.
  • Actively communicate program information, concerns, needs, and progress to program leadership.
Requirements:
  • Bachelor's Degree in Human Services or related field, preferred.
  • In lieu of an advanced degree, related lived experience, other related professional experience, and/or educational level may be considered as qualifying for this position.
  • Experience working with clients who exhibit significant emotional, behavioral, and interpersonal challenges, mental health diagnoses, and/or trauma history, a plus.
  • Knowledge of and ability to utilize community resources; capable of building strong working relationships with regulatory bodies.
  • Experience with NYS OCFS CONNECTIONS or other electronic record system, preferred.
  • Ability to handle sensitive family and individual data with strict confidentiality.
  • Familiarity with kinship caregiving and wraparound services in a family-centered system of care, a plus.
  • Solid written and verbal communication skills, with the ability to clearly and enthusiastically deliver the program's educational sessions for program participants.
  • A current Clean & Valid New York State Driver's License (actively licensed at least one year) and reliable vehicle for transporting clients to community resources, meetings, etc.
  • Proficiency in various computer applications: Microsoft Office Suite (Word, Excel, PowerPoint), Google Business Workspace Suite (Gmail, Google Docs, Meet, Sheets, etc.).
  • Comfortable working with and relating to culturally diverse and economically disadvantaged populations; ability to exhibit empathy for those in need, supporting their growth and service plan goal achievement.
  • Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude.
  • A compassionate, warm and caring mindset; capable of exhibiting empathy for those in crisis.
  • Qualities of positivity, flexibility and adaptability; A professional record of integrity, proven reliability and dependability.
  • Capable of exercising ethical, independent judgment and discretion, handle sensitive data with strict confidentiality.
  • Ability to pass extensive pre-employment background check requirements, including fingerprinting.
What We Offer:
  • Competitive Pay with an Excellent Benefits Package
  • Health Insurance options: Medical, Dental and Vision
  • $600 Well-being Reimbursement Benefit
  • Generous Combined Leave Time (CLT) and Paid Holidays
  • $500 Employee Referral Bonus
  • We are a 501(c)(3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program
  • Pension Plan with Aggressive Agency contribution
  • Life Insurance – Automatic Benefit at no cost to employee
  • Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate
  • Tuition Reimbursement and Travel & Mileage Reimbursement
  • Professional Development and Career & Growth Opportunities
  • The Comfort of a Business Casual Environment
  • Our Commitment to Diversity, Equity, Inclusion & Belonging

St. Catherine's Center for Children is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

We run a thorough and complete pre-employment background check on all candidates being considered for a position, this includes fingerprinting. All candidates must successfully clear the pre-employment background check process, which follows NYS/DOJ requirements. We pay for all pre-employment background checks.

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