Van Driver

4 weeks ago


Pittsburgh, Pennsylvania, United States Shaner Hotel Group Full time
Job Summary

We are seeking a reliable and courteous Van Driver to join our team at Comfort Inn & Suites Pittsburgh-Northshore. As a Van Driver, you will be responsible for safely and efficiently transporting guests to their desired locations, while providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities
  • Operate the hotel shuttle/van to transport guests safely and courteously to their desired location(s)
  • Assist guests and visitors into and out of the hotel van, including loading/unloading luggage
  • Monitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager
  • Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces
  • Relay accurate directions to guests on inquiries of transportation within the local area
  • Handle guest complaints by ensuring guest satisfaction
  • Monitor and maintain appearance of hotel van
  • Ensure confidentiality of hotel guests and security of guests' possessions
Requirements
  • Valid driver's license in the state of hotel's operations
  • Excellent driving record
  • Must be 21 years or older
  • Ability to provide legible communication and directions
  • Previous guest relations and/or training
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
  • High school graduate or equivalent, some college preferred
  • Bilingual English/Spanish a plus

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