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Helpdesk Specialist with Excellent Communication Skills

1 month ago

Jacksonville, Florida, United States Omni Inclusive Full time
Job Description: As a Helpdesk Specialist at Omni Inclusive, you will be responsible for providing exceptional customer service and technical support to our clients. Key skills required include good communication skills, knowledge of Auto-Client, Basics of PowerShell, Exchange Admin Center, Security & Compliance center, Troubleshooting for Outlook & Calendar issues, O365 - messaging. Linux/Unix and proof point experience are added advantages.

Responsibilities:

- Provide technical support to clients via phone, email, or in-person
- Troubleshoot and resolve technical issues related to Auto-Client, PowerShell, and Exchange Admin Center
- Collaborate with the team to develop and implement technical solutions
- Stay up-to-date with the latest technology trends and advancements

Requirements:

- Good communication skills
- Knowledge of Auto-Client, Basics of PowerShell, Exchange Admin Center
- Security & Compliance center, Troubleshooting for Outlook & Calendar issues, O365 - messaging
- Linux/Unix and proof point experience are added advantages

What We Offer:

- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.