Inbound Operations Specialist

1 day ago


Granada Hills, California, United States Target Full time
Job Description:
Autoaccept Starting Hourly Rate: $18.50 USD per hour.

About Target:

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our mission is to help all families discover the joy of everyday life by providing an excellent shopping experience.

We invest in our communities and prioritize relationships, talent development, and growth opportunities for our team members. Our purpose is rooted in who we are, what we value, and how we work, ensuring a culture of care, growth, and success together.

About General Merchandise:

The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all General Merchandise areas of the store. This team also oversees Food & Beverage and Food Service, delivering a fresh and food-safe experience for our guests. By owning pick, pack, and ship fulfillment work, experts enable efficient delivery to our guests.

As an Inbound Expert, you will:

  1. Create a welcoming experience by authentically greeting all guests.
  2. Observe and understand guest needs through body language and verbal clues.
  3. Engage guests in a genuine way, asking questions to better understand their specific needs.
  4. Be knowledgeable about tools, products, and services available in the total store and your area, solving issues and improving the guest experience.
  5. Thank guests in a genuine way and inform them of our appreciation for their business.

Responsibilities:
  1. Execute detailed, accurate, and efficient sorting operations.
  2. Stock, backstock, and zone product on the sales floor.
  3. Maintain sales floor instocks for GM categories.
  4. Operate power equipment if certified and partner with leaders when certification is needed.
  5. Work with accuracy and attention to detail.
  6. Manage defectives and handle environmentally sensitive items according to laws and regulations.
  7. Demonstrate a culture of ethical conduct, safety, and compliance.
  8. Support guest services such as cashier, order pickup, and Drive Up while maintaining compliance.

Requirements:
  • Welcome and helpful attitude toward guests and team members.
  • Ability to communicate effectively and operate handheld scanners and other technology equipment.
  • Work independently and as part of a team.
  • Resolve guest questions quickly and accurately.
  • Attention to detail and ability to follow multi-step processes.
  • Capability to remain focused and composed in fast-paced environments and accomplish multiple tasks within timeframes.

Benefits:

Target offers competitive benefits, including financial, education, well-being, and beyond. Learn more at target.com/careers/benefits. We consider qualified applicants with criminal histories in accordance with San Francisco and Los Angeles Fair Chance Ordinances. Americans with Disabilities Act (ADA): Reasonable accommodations are provided upon request. If you require assistance, please contact Guest Services at 1-800-440-0680.



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