Alarm Dispatcher and Responder
4 weeks ago
Job Title: Alarm Dispatcher and Responder
Job Summary:
This is a great opportunity for anyone looking to continue their career in the criminal justice, security, or life safety field. We are looking for candidates who are detail-oriented, motivated, have great customer service skills, and are passionate about helping others.
Responsibilities:
- Respond to alarm signals in a timely manner, allowing access to the Police/Fire Departments, resetting alarm systems, securing the building, and providing ADS customers with professional service.
- Monitor alarm signals, communicate with keyholders and customers, note customer accounts, and dispatch ADS runners, law enforcement, fire departments, etc.
- Work in all weather conditions and follow all company rules and regulations as listed in the current ADS Employee Handbook.
Requirements:
- High School Education or equivalent is required.
- Previous dispatching experience is highly preferred.
- Previous customer service experience is highly preferred.
Benefits:
- Health, dental, vision, and life insurance.
- 401(k) plan with a company match.
- Paid Parental Leave.
- Company-paid short-term disability.
- Paid time off.
- Company events (friends and family welcome).
- Tuition reimbursement.
- Employee discount.
- Employee assistance program.
- Work-life balance.
- Continuous professional growth.
- A fun, high-energy workplace.
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