Hotel Director of Operations
5 days ago
At Jobot, we're looking for a seasoned hotel professional to lead our operations team as the Director of Lodging. This is an excellent chance to join one of the top entertainment companies in the US and make a significant impact on our success.
About the Role:
As the Director of Lodging, you will be responsible for overseeing all aspects of hotel operations, including staff management and guest satisfaction. You will work closely with the management team to provide leadership and strategic planning to support our service culture, maximized operations, and guest satisfaction.
Key Responsibilities:
- Oversee the operations functions of the hotel and campground.
- Hold regular briefings and meetings with all head of departments.
- Ensure full compliance to hotel operating controls, SOP's, policies, procedures, and service standards.
- Lead key property issues including capital projects, customer service, and refurbishment.
- Handle complaints and oversee service recovery procedures.
Requirements:
We're looking for a highly intelligent and experienced hotel professional with outstanding management skills. The ideal candidate should have 5-10 years of experience in hotel management, a strong understanding of P&L statements, and the ability to react with impactful strategies. A Bachelor's Degree in Accounting, Business, or a related field is a plus but not required. Additionally, the candidate must possess a valid driver's license and be available to work when needed, including weekends, holidays, and nights.
Benefits:
We offer a competitive salary range of $100,000 - $120,000 per year, an annual bonus of up to 15%, a full benefits package, and a generous relocation package for candidates who need to move to the area. We also offer opportunities for career progression and development within our leadership team. As part of our team, you'll have the chance to work side-by-side with management on continuous upgrades and improvements to our properties. We are committed to providing exceptional guest experiences and strive to make others smile and have fun.
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