Key Holder

As a Key Holder at Comoto, you will be responsible for delivering exceptional customer experiences and driving sales growth. Your primary focus will be on maintaining a strong sense of product knowledge, providing customers and team members with in-depth information on product features and benefits.

You will also assist with and be knowledgeable in all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.

Our 5 Core Values will drive everything we do:

• Aim For The Podium: We provide an outstanding shopping experience and deliver exceptional customer service. The Key Holder serves as an essential sales leader for the store, achieving daily sales objectives.
• Take Risks; Wear a Helmet: It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
• Share The Road: We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members.
• Keep It Real: You'll earn an hourly base rate, plus you'll have a chance to earn commission on a tiered system, based on meeting your sales goal.
• Fuel Your Passion: Work in an industry that you are passionate about. We are a growing company, and we promote from within - career opportunities.

Key Holder responsibilities include:

• Maintaining store aesthetics by cleaning, stocking, organizing, and following merchandising plans.
• Staying up-to-date with our brand and product knowledge, company information, sales, and company-wide events.
• Providing an outstanding, personalized retail experience.

Requirements:

• 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store.
• 2 years + of sales or customer service experience.
• A self-starter mentality that consistently delivers an outstanding, personalized retail experience.
• An open mind, and is eager to learn and be a part of the riding community.
• Experience with computers and POS systems (particularly RetailPro).
• Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement).

Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.