Member Experience Specialist

1 week ago


Collingswood, New Jersey, United States Planet Fitness Full time
Job Overview

We are seeking a skilled Member Experience Specialist to join our team at Planet Fitness. As a front desk representative, you will play a critical role in ensuring that our members have an exceptional experience every time they visit our club.

Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests.
  • Manage front desk activities, including answering phones, assisting with member inquiries, and performing administrative tasks.
  • Collaborate with colleagues to ensure seamless operations and high-quality member experiences.
  • Contribute to a clean and welcoming club environment.
Requirements and Qualifications
  • Candidate should possess strong communication and interpersonal skills.
  • High school diploma or equivalent required; prior customer service experience a plus.
  • Ability to work effectively in a fast-paced environment.
  • Physical stamina to stand for extended periods and lift up to 50 pounds.
Compensation and Growth Opportunities

This role offers a competitive salary of $15.15 per hour, as well as opportunities for advancement and professional growth within our organization.



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