Medical Customer Service Representative

1 week ago


Ankeny, Iowa, United States Takeda Pharmaceutical Company Ltd Full time

About the Role: As a Medical Customer Service Representative at Takeda Pharmaceutical Company Ltd, you will play a vital role in supporting the operations of our Plasma Center. Your primary responsibility will be to engage with our donors and provide exceptional customer service, ensuring a positive experience for each individual. You will also be responsible for administrative tasks, including answering phones, greeting visitors, and assisting donors with appointments. Your commitment to quality and customer service will make a significant impact on our team.

Key Responsibilities:

  • Provide exceptional customer service to donors and fellow employees
  • Answer phones and greet visitors promptly
  • Assist donors with appointments and maintain accurate records
  • Perform administrative tasks to support plasma center operations

Requirements:

  • High school diploma or equivalent required
  • Ability to work evenings, weekends, and holidays
  • Ability to stand for extended periods and lift up to 32 lbs.
  • 1+ year of experience in a customer-facing role preferred

What We Offer: At Takeda, we value our employees and offer a range of benefits, including competitive pay, medical, dental, and vision insurance, a 401(k) plan, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.



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