Insurance Customer Care Professional

4 days ago


Medina, Ohio, United States State Farm Insurance Full time
Job Summary:

We are seeking a highly skilled Insurance Customer Care Professional to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers.

Key Responsibilities:
  • Assist customers with inquiries, complaints, and policy changes.
  • Provide accurate and timely information regarding insurance products and services.
  • Process policy applications, renewals, and cancellations.
  • Handle billing and payment inquiries.
  • Resolve customer issues and complaints in a professional and efficient manner.
  • Collaborate with team members to ensure customer satisfaction.
  • Maintain accurate customer records and update information as needed.

The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment. We offer a competitive salary of approximately $50,000 per year, depending on experience, and a comprehensive benefits package.



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