Business Support Specialist

3 days ago


Tallahassee, United States Institute of Inspection , Cleaning and Restoration Certification Full time
SERVPRO of Tallahassee Business Support Specialist Role

We are seeking a skilled Business Support Specialist to join our team in service delivery. This individual will play a vital role in assisting customers navigate challenging situations and delivering exceptional service.

As a valued member, you will be responsible for various tasks including internal job file quality reviews, estimate preparation, billing invoice creation, crew and job scheduling coordination, basic accounting functions such as A/P, A/R, bookkeeping, and payroll support. You will also assist in employment recruiting activities, perform office administrative duties like preparing email correspondence, detailed data entry, and provide support to other departments as needed.

Key Requirements:

  • Experience with billing, quality assurance, and scheduling is highly beneficial
  • Familiarity with service industry operations is advantageous
  • Possess excellent customer service skills, including polite and confident communication
  • Strong organizational skills and attention to detail are essential
  • Able to work effectively in a fast-paced team-oriented environment
  • Capable of learning new software, including Xactimate and proprietary systems
  • Minimum of HSD/GED
  • Able to successfully complete a background check subject to applicable law

Benefits Package:

  • Competitive pay rate of $15.00 per hour
  • Opportunity to make a positive impact on people's lives daily
  • Self-motivated, proactive, and responsible team environment

About SERVPRO of Tallahassee:

At SERVPRO, we value our employees and strive to create a supportive and inclusive work environment. We believe in helping customers during their most critical moments by providing top-notch restoration and repair services.



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