Automotive Service Advisor

4 weeks ago

Sacramento, California, United States Future Ford of Sacramento Full time
About the Role

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Future Ford of Sacramento. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the repair process.

Key Responsibilities
  • Serve as the liaison between customers and technicians, ensuring their needs are understood and met.
  • Prepare repair orders, detailing symptoms, problems, and causes discovered, as well as repairs and services required.
  • Provide accurate estimates of repair or maintenance costs, explaining associated costs and securing client authorization.
  • Perform thorough redelivery processes, ensuring all client needs are met and answering any questions that may arise.
  • Develop rapport with clients, leading to lasting relationships and exceeding customer satisfaction expectations.
Requirements
  • Basic knowledge of cars and maintenance.
  • Customer service experience.
  • Strong character and work ethic.
  • Strong listening and verbal communication skills.
  • Strong focus and desire to achieve sales goals.
  • Dependable, responsible team player with a positive attitude.
  • Self-starter with ability to work well as part of a team or independently.
What We Offer
  • Competitive base hourly rate of $16.00.
  • Substantial commission opportunities based on overall performance and other factors.
  • Employer-paid life insurance.
  • Additional employee life insurance options.
  • Medical and dental insurance options.
  • Vision insurance.
  • Short-term and long-term disability options.
  • Employee training and development opportunities.
  • Employee discounts.
  • 401(k) options.
  • Employee assistance programs.
  • Paid time off.

Future Ford of Sacramento is an equal opportunity employer, committed to diversity and inclusion. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, regulation, or ordinance.

  • Automotive Service Advisor

    4 weeks ago

    Sacramento, California, United States Stress Free Auto Care Full time

    At Stress Free Auto Care, we're revolutionizing the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. As an Automotive Service Advisor, you'll play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.Key Responsibilities:Greet customers and...

  • Automotive Service Manager

    4 weeks ago

    Sacramento, California, United States Specialty Motorsports Full time

    Job OverviewSpecialty Motorsports is seeking a highly skilled Automotive Service Manager to oversee the day-to-day operations of our busy service department. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.Key ResponsibilitiesManage a team of...

  • Automotive Service Manager

    4 weeks ago

    Sacramento, California, United States Midas Full time

    Job Summary: As a Midas automotive service advisor, you will be responsible for managing and directing all automotive and general service technicians in the operation of the shop. This includes greeting customers, scheduling service appointments, and cataloging customer concerns and comments.Key Responsibilities:Greet customers and schedule service...

  • Automotive Service Department Manager

    4 weeks ago

    Sacramento, California, United States Specialty Motorsports Full time

    h3Job Description/h3brAt Specialty Motorsports, we are seeking a highly skilled Automotive Service Department Manager to oversee the day-to-day operations of our busy service center. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.brbrThe Automotive...

  • Automotive Service Liaison

    3 weeks ago

    Sacramento, California, United States Midas SACRAMENTO Full time

    Job SummaryWe are seeking a highly skilled and personable Service Advisor to join our team at Midas SACRAMENTO. As a Service Advisor, you will play a critical role in ensuring exceptional customer service and experience.Key ResponsibilitiesGreet customers and schedule service appointmentsCatalog customers' concerns and commentsWrite service orders and...

  • Automotive Service Team Lead

    3 weeks ago

    Sacramento, California, United States Midas Full time

    Job Summary: As a Midas Service Advisor, you will be responsible for managing and directing automotive and general service technicians in the operation of the shop. This includes greeting customers, scheduling service appointments, and cataloging customer concerns.Key Responsibilities:Greet customers and schedule service appointmentsCatalog customer concerns...

  • Automotive Parts Expert

    3 weeks ago

    Sacramento, California, United States O'Reilly Automotive Full time

    Key Responsibilities:As a valued member of the O'Reilly Automotive team, you will be responsible for delivering exceptional customer service and ensuring a positive customer experience. You will also support management in the accomplishment of assigned tasks, maintain inventory control, and contribute to a well-organized store...

  • Service Advisor III

    4 weeks ago

    West Sacramento, California, United States Rivian Full time

    About RivianRivian is a pioneering electric vehicle manufacturer dedicated to creating sustainable and adventurous transportation solutions. Our mission is to keep the world adventurous forever, and we're seeking a talented Service Advisor to join our team.Job SummaryThe Service Advisor will be responsible for delivering exceptional customer experiences at...

  • Automotive Technician

    3 weeks ago

    Sacramento, California, United States BMW Dealer Careers Full time

    Job DescriptionWe are seeking a skilled Automotive Technician to join our team at BMW Dealer Careers. As a key member of our service department, you will be responsible for performing high-quality repairs and maintenance on luxury vehicles.Key Responsibilities:Receiving and executing repair orders as dispatchedPerforming diagnostic services and...

  • Automotive Technician

    3 weeks ago

    Sacramento, California, United States Future Ford of Sacramento Full time

    Job SummaryWe are seeking a skilled Automotive Technician to join our team at Future Ford of Sacramento. As a key member of our service department, you will be responsible for inspecting, diagnosing, and repairing customer vehicles to the highest standards of quality and safety.Key ResponsibilitiesDiagnose and repair complex vehicle issues using...

  • Automotive Service Technician

    3 weeks ago

    Sacramento, California, United States Group 1 Auto Full time

    OverviewCapital City Honda is part of Group 1 Automotive, a leader in automotive retail sales and service. We are seeking a skilled Automotive Service Technician to join our Quality Dealership representing a Quality Product. Our ideal candidate should be passionate about customer service, take pride in their work, and enjoy being part of a winning team that...

  • Service Advisor

    1 month ago

    West Sacramento, California, United States PTC of Tennessee, LLC Full time

    Job Title: Service AdvisorJob Type: Full-timeJob Description:Job SummaryThe Dobbs Truck Group is seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring timely and efficient repair services, and maintaining a high level of customer satisfaction.Key...

  • Service Advisor

    3 weeks ago

    Sacramento, California, United States PTC of Tennessee, LLC Full time

    Job SummaryWe are seeking a highly skilled Service Advisor to join our team at PTC of Tennessee, LLC. As a Service Advisor, you will be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department.Key ResponsibilitiesCollect details on customer complaints and expectations.Perform...

  • Service Advisor

    3 weeks ago

    Sacramento, California, United States Tesla Full time

    The ideal candidate for this Service Advisor role at Tesla Motors will excel in delivering exceptional customer service and demonstrate an aptitude for developing technical expertise in servicing vehicles.Members of our service team must be passionate about supporting cutting-edge EV technology and accelerating the world's transition to sustainable...

  • Automotive Service Technician

    4 weeks ago

    Sacramento, California, United States Group 1 Auto Full time

    Job SummaryWe are seeking a skilled Automotive Service Technician to join our team at Capital City Honda. As a key member of our service department, you will be responsible for delivering exceptional customer service and ensuring the highest quality repairs.ResponsibilitiesPerform routine maintenance and repairs on vehicles Diagnose and troubleshoot complex...

  • Automotive Service Technician

    4 weeks ago

    Sacramento, California, United States Pep Boys Full time

    Job SummaryWe are seeking a highly skilled Automotive Service Technician to join our team at Pep Boys. As a key member of our team, you will be responsible for diagnosing and repairing complex automotive issues, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesDiagnose and repair brake and hydraulic, exhaust, primary...

  • Automotive Service Technician

    4 weeks ago

    Sacramento, California, United States Future Ford of Sacramento Full time

    Job Title: Ford Automotive TechnicianFuture Ford of Sacramento is seeking a skilled Ford Automotive Technician to join our team. As a key member of our service department, you will be responsible for inspecting, diagnosing, and repairing customer vehicles to the highest standards of quality and safety.Responsibilities:Diagnose and repair complex vehicle...

  • Automotive Service Technician

    4 weeks ago

    Sacramento, California, United States Pep Boys Full time

    Job SummaryA skilled Automotive Technician is needed to join our team at Pep Boys. As a key member of our service team, you will be responsible for inspecting, diagnosing, and repairing tire and automotive services to deliver an exceptional customer experience.Key ResponsibilitiesDiagnose and repair brake and hydraulic, exhaust, basic electrical, cooling...

  • Automotive Service Professional

    4 weeks ago

    Sacramento, California, United States The Auto Experts Full time

    Transform Your Career with The Auto ExpertsAre you passionate about delivering exceptional customer service and passionate about the automotive industry? Do you want to work in a supportive, family-run environment that values your work-life balance? The Auto Experts family of repair shops in Sacramento is seeking the best and brightest candidates to join our...

  • Customer Service Representative

    4 weeks ago

    Sacramento, California, United States Group 1 Automotive, Inc. Full time

    Key Responsibilities: Greet customers as they arrive and provide a warm welcome to our dealership. Make a high volume of outbound phone calls to customers to follow up on their interests and needs. Answer incoming calls in a professional and courteous manner, ensuring that every customer interaction is a positive one. Perform various administrative duties to...