Bus Service Operations Coordinator

2 days ago


Milwaukee, Wisconsin, United States Riteway Bus Service, Inc. Full time
Job Summary:

We are seeking a highly organized and customer-focused Bus Service Operations Coordinator to join our team at Riteway Bus Service, Inc. This is a part-time position responsible for providing phone and dispatch support during peak operation times within the School Bus Terminal.

Key Responsibilities:
  • Answer telephones and respond to customer inquiries in a timely and professional manner
  • Take effective notes when necessary and follow up with managers as required
  • Provide exceptional customer service and communicate effectively with drivers and other stakeholders
  • Perform basic administrative tasks to ensure drivers are adequately prepared for routes
  • Maintain confidentiality and handle sensitive information with discretion
Requirements:
  • Strong organizational and communication skills, both written and verbal
  • Ability to work effectively in a fast-paced environment and multitask as needed
  • Basic computer skills and ability to learn new software programs
  • A valid Wisconsin Driver's License meeting GO Riteway driving standards (desired qualification)
Estimated Salary:

$45,000 - $55,000 per year, depending on experience

About Us:

Riteway Bus Service, Inc. is committed to providing superior transportation services to students, business travelers, local residents, and tourists. We prioritize Safety, Integrity, and Teamwork in all aspects of our operations.



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