Patient Service Coordinator

5 days ago


Norway, Maine, United States Maine Medical Center Full time
Job Summary

The Patient Service Representative will provide exceptional patient care by greeting patients in a friendly and courteous manner, answering telephones, scheduling appointments, and performing various administrative tasks as assigned. This role requires strong communication and organizational skills to collect, verify, and enter patient data while maintaining confidentiality and adhering to federal, state, and MaineHealth policies.

Key Responsibilities
  • Provide excellent customer service to patients and visitors
  • Schedule appointments and manage patient flow
  • Collect and verify patient data, ensuring accuracy and confidentiality
  • Perform various administrative tasks, such as data entry and record-keeping
  • Collaborate with healthcare teams to ensure seamless patient care

Requirements
  • High school diploma or equivalent required
  • Experience in customer service and office procedures preferred
  • Strong communication, organizational, and problem-solving skills
  • Ability to maintain confidentiality and handle sensitive information

About Maine Medical Center
Maine Medical Center is a leading healthcare provider in the region, dedicated to delivering exceptional patient care and advancing medical knowledge.

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