Customer Service Representative
1 day ago
We are seeking a highly skilled Customer Service Representative to join our team at FASTSIGNS #372101. This role is perfect for individuals who enjoy working with people, helping them solve problems, and providing expert advice and consultation.
In this position, you will be the initial point of contact for current and prospective customers, building long-lasting relationships by turning prospects into loyal clients. You will also learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders.
Key Responsibilities:
• Provide exceptional customer service and support via phone, email, in-person, and at customers' places of business
• Prepare estimates and work orders, and ensure timely delivery of finished products
• Participate in daily team meetings, execute business plans, and contribute to the success of the FASTSIGNS Center
• Build strong relationships with customers through ongoing communication and follow-up
Requirements
To succeed in this role, you will need:
• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent required
• Excellent communication and interpersonal skills
• Ability to sit for extended periods (4 hours or more) and view computer screens for prolonged periods (4 hours or more)
• Strong organizational and time management skills
• Ability to work under pressure to meet high volume and quality expectations
Benefits
This role offers a competitive salary of $18.00 - $22.00 per hour, along with a range of benefits, including paid vacation and holidays, performance bonuses, and ongoing training opportunities. As a valued member of our team, you will have the opportunity to grow your skills and advance your career in the dynamic sign industry.
The successful candidate will be a team player who is passionate about delivering exceptional customer service, has excellent communication skills, and is able to work effectively in a fast-paced environment. If you are looking for a challenging and rewarding career opportunity, we encourage you to apply today.
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