Customer Service Ambassador

4 weeks ago


Phoenix, Arizona, United States Cutter Holding Co Full time

h3JobSummary/h3pCutterAviationisseekingahighlyskilledCustomerServiceRepresentativetoserveastheprimarypointofcontactforourcustomers.Thisrolerequiresexceptionalcommunicationandinterpersonalskills,withastrongfocusonprovidingworld-classcustomerservice./ppbKeyResponsibilities:/b/pulliProvideexceptionalcustomerservicetoaircraftowners,operators,andbusinesspartners./liliActastheprimaryfaceofCutterAviation,buildingstrongrelationshipswithcustomersandstakeholders./liliManagecustomerinteractions,includingreservations,billing,andcomplaints./liliEnsurecompliancewithFAAandTSAregulations./liliPerformairfieldmanagementactivities,includingescortingpassengersandcrewmembers./liliMonitoraircraftarrival,parking,refueling,loading,anddeparture./liliDirectactivitiesrelatedtodispatching,routing,andtrackingtransportationvehicles./li/ulpbRequirements:/b/pulli1-3yearsofcustomerserviceexperience./liliStrongcomputerskillsandabilitytouseradiocommunication./liliExcellentinterpersonalandcommunicationskills./liliAbilitytomultitaskandworkinafast-pacedenvironment./liliProfessionalappearanceandmannerisms./li/ulpbWhattoExpect:/b/pulliApplicantsselectedforemploymentwillberequiredtopassapre-employmentdrugscreening,MVD,andbackgroundcheck./li/ul



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