Compliance and Quality Assurance Manager
6 days ago
We are seeking an experienced Compliance and Quality Assurance Manager to join our team at HeadQuarters Kansas. This full-time position will be responsible for managing, coordinating, and implementing a formal quality improvement program across the organization's clinical programs.
Key Responsibilities- Develop and implement a comprehensive quality improvement plan to ensure compliance with funder and agency goals;
- Manage all internal QA activities, including documentation and call monitoring for quality improvement purposes;
- Collaborate with internal and external stakeholders to ensure compliance with grants and program implementation;
- Conduct analysis and investigation of complaints and grievances relating to all services and programs;
- Maintain detailed records on quality improvement scores for all counselors and lines of service/programs;
The ideal candidate will have a Master's Degree in a human service-related field, strong analytical skills, and experience working in quality assurance and program management. They will also have effective time management and organizational skills, intermediate to advanced knowledge of Microsoft Office and Google Suite, and quality written and verbal communication skills.
What We Offer- A competitive salary range of $55,000 - $65,000 per year, based on experience;
- A generous benefits package, including employer shared plans for Long Term Disability, Health, Dental, Vision Insurance, and Short Term Disability, as well as Voluntary options for Life Insurance, FSA Health, FSA Dependent Care, and Accident coverage;
- A 401k plan with up to 5% match by employer;
- Paid time off and 10 paid holidays;
- An EAP Program and Media stipend.
HeadQuarters Kansas is committed to creating a diverse and inclusive work environment. We are an equal opportunity employer and welcome applications from candidates of all backgrounds. If you require reasonable accommodations during the employment process, please contact us. We look forward to hearing from you
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