Healthcare Representative

1 month ago


Seattle, Washington, United States Virginia Mason Franciscan Health Full time
About the Role

Virginia Mason Franciscan Health is seeking a skilled and detail-oriented individual to join our team as a Healthcare Representative. In this role, you will be responsible for performing various duties related to the receipt, intake, scanning, indexing, quality control, retrieval, delivery, and transfer of patient health and administrative information using an electronic medical records (EMR) system and/or release of information (ROI) functions.

Responsibilities
  • Process and manage patient health and administrative information in compliance with established policies, procedures, and Federal and State regulations, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
  • Utilize strong customer service skills to effectively communicate with patients, families, and healthcare professionals.
  • Work collaboratively with the healthcare team to ensure seamless delivery of patient care.
  • Perform quality control checks to ensure accuracy and integrity of patient information.
  • Retrieve and deliver patient information as needed, while maintaining confidentiality and adhering to HIPAA guidelines.
Requirements
  • One year of work experience in healthcare, release of information, or a related office setting.
  • Completion of a medical record technology program or medical terminology and/or basic computer application courses is preferred.
About Us

Virginia Mason Franciscan Health is a leading healthcare provider in the Puget Sound region, dedicated to delivering high-quality patient care and exceptional service. Our team is committed to making a positive impact on the lives of our patients and the community we serve. We offer a comprehensive benefits package, continuing education opportunities, and a supportive work environment that fosters growth and development.

We are an equal opportunity/affirmative action employer and welcome applications from diverse candidates. Pay Range: $28.18/hour.



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