Client Relationship Manager

1 week ago


Birmingham, Michigan, United States Lockton Companies Full time

About the Role

We are seeking a highly skilled Client Relationship Manager to join our team at Lockton Companies. This is an exciting opportunity for someone who wants to make a real difference in the lives of our clients.

Key Responsibilities:

  • Maintain and enhance existing client relationships by implementing proactive and creative contact strategies.
  • Develop a deep understanding of client requirements and needs, providing strategic planning and consulting advice.
  • Analyze and compare vendor responses to Requests for Proposal, preparing comprehensive reports with recommendations.
  • Consult with clients to review investment options, vendor services, fees, strategies, and goals.
  • Coordinate market selection for new and renewal business on designated accounts.
  • Identify and capitalize on cross-selling opportunities to drive revenue growth.
  • Negotiate program terms and costs to maximize value for clients.

Requirements

  • Bachelor's Degree in Business Administration or related field, or equivalent experience.
  • More than 7 years of client services experience, preferably in the brokerage industry.
  • Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
  • Excellent verbal and interpersonal communication skills.
  • Able to work efficiently, manage time effectively, and meet deadlines.

What We Offer

  • Estimated salary: $80,000 - $110,000 per year.
  • A competitive compensation package that includes benefits, bonuses, and professional development opportunities.
  • A dynamic and supportive work environment that fosters personal and professional growth.
  • The chance to work with a global organization that values diversity, equity, and inclusion.

About Us

Lockton Companies is the largest privately held independent insurance brokerage in the world. We have been serving our clients, taking care of our people, and giving back to our communities since 1966. Our 10,000+ associates do business in over 100 countries, empowering each other to do what's right every day.

We Are an Equal Opportunity Employer

We believe in the power of all people and strive to create a workplace where everyone feels valued, respected, and empowered to succeed. If you're passionate about delivering exceptional service, driving results, and making a difference in the lives of our clients, we want to hear from you



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