NBT Bank Relationship Banking Professional

4 days ago


Pulaski, New York, United States NBT Bank Full time

NBT Bank is seeking a skilled Relationship Banking Professional to deliver exceptional customer service and support in our banking operations. This role requires a high level of accuracy, efficiency, and problem-solving skills to ensure the timely processing of routine transactions and other related services.

Job Responsibilities:
  • Transaction Processing (65%): Process routine transactions, including teller transactions, with a high level of accuracy and efficiency. Perform various administrative duties, such as maintaining records, preparing forms and reports, and daily vault balancing.
  • Customer Engagement (25%): Identify customer opportunities through interactive conversations to assess and address their needs. Provide services, including basic deposit account opening and referring customers to appropriate business partners when necessary.
  • Community Involvement (5%): Participate in community events that support efforts with the Community Reinvestment Act CRA.
Requirements:
  • Education: High School Diploma or Equivalent
  • Experience: Minimum one year experience in related banking positions or equivalent sales/customer service experience
  • Skills: Excellent listening & communication skills, ability to approach, identify and have conversations with customers, organizational, interpersonal and customer relations skills, problem solving and decision-making skills, ability to function in a fast paced environment, ability to work well with people as a team, proficient computer skills

The estimated salary for this position is $16.00 - $19.92 per hour, based on national averages and industry standards. If you are a motivated and detail-oriented individual who enjoys working with customers, we encourage you to apply for this exciting opportunity.


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