Financial Collections Specialist
21 hours ago
At Stellantis Financial Services, we are dedicated to providing exceptional financial solutions for our customers.
We are currently seeking a highly skilled and motivated Financial Collections Specialist to join our team. As a key member of our collections department, you will play a crucial role in maintaining high-quality relationships with our customers while driving revenue growth and ensuring timely payment collections.
Key Responsibilities:
- Collaborate with customers to resolve delinquent accounts, utilizing strong communication and negotiation skills to find mutually beneficial solutions.
- Review customer files to identify opportunities for program participation, resulting in reduced delinquency rates and improved overall customer satisfaction.
- Analyze and interpret data to inform collection strategies and optimize outcomes.
- Maintain accurate records and update customer information in accordance with company procedures.
Requirements:
- Minimum 2 years of experience in collection-related roles, preferably in the financial services industry.
- High school diploma or equivalent required; relevant certifications or education an asset.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Proficiency in MS Excel and MS Word software, with basic computer knowledge and keyboard skills.
What We Offer:
- A competitive salary range of $19-$24 per hour, commensurate with experience.
- Opportunities for career advancement and professional growth within a dynamic organization.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- The chance to work in a hybrid environment, with flexible scheduling options to balance work and personal life.
We are committed to creating a diverse and inclusive workplace that values equity and opportunity for all employees. If you are a motivated and results-driven individual looking to make a meaningful contribution, please submit your application today.
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