Financial Collections Specialist

21 hours ago


Atlanta, Georgia, United States Stellantis Financial Services Full time

At Stellantis Financial Services, we are dedicated to providing exceptional financial solutions for our customers.

We are currently seeking a highly skilled and motivated Financial Collections Specialist to join our team. As a key member of our collections department, you will play a crucial role in maintaining high-quality relationships with our customers while driving revenue growth and ensuring timely payment collections.

Key Responsibilities:

  • Collaborate with customers to resolve delinquent accounts, utilizing strong communication and negotiation skills to find mutually beneficial solutions.
  • Review customer files to identify opportunities for program participation, resulting in reduced delinquency rates and improved overall customer satisfaction.
  • Analyze and interpret data to inform collection strategies and optimize outcomes.
  • Maintain accurate records and update customer information in accordance with company procedures.

Requirements:

  • Minimum 2 years of experience in collection-related roles, preferably in the financial services industry.
  • High school diploma or equivalent required; relevant certifications or education an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Proficiency in MS Excel and MS Word software, with basic computer knowledge and keyboard skills.

What We Offer:

  • A competitive salary range of $19-$24 per hour, commensurate with experience.
  • Opportunities for career advancement and professional growth within a dynamic organization.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The chance to work in a hybrid environment, with flexible scheduling options to balance work and personal life.

We are committed to creating a diverse and inclusive workplace that values equity and opportunity for all employees. If you are a motivated and results-driven individual looking to make a meaningful contribution, please submit your application today.



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