Senior Quality Assurance Specialist
4 weeks ago
About Custom Microwave, Inc.
At Custom Microwave, Inc., we're a leading manufacturer of world-class antenna solutions for satellite applications. Our dedication to innovation and exceptional quality has earned us a reputation as a trusted partner in the industry. We're excited to grow our team with a talented Quality Assurance Specialist who shares our passion for excellence and customer satisfaction.
Job Summary
The Quality Assurance Specialist will play a critical role in ensuring the highest level of quality in our products and processes. This position will be responsible for administering and improving all aspects of our Quality Management System, verifying compliance with requirements, and facilitating company-wide improvements. If you're a detail-oriented professional with excellent communication skills and a passion for quality, we encourage you to apply.
Key Responsibilities:
- Leadership and Communication
- Act as a professional leader within the organization and as a representative of Custom Microwave, Inc.
- Be an effective communicator and leader among peers, as well as others in the organization
- Develop and grow multi-level relationships with customers, suppliers, auditors, and other interested parties in support of Custom Microwave, Inc. goals
- Mentor and coach fellow professionals at Custom Microwave, Inc.
- Process Improvement
- Ensure processes within QA are followed and documented; develop and implement improvements
- Facilitate company-wide process definition, measurement, and improvements. Accountable for communication and collaboration in order to facilitate company-wide process improvement.
- Accountable for development and execution of key process improvement initiatives
- Lead internal audits to document Custom Microwave, Inc. compliance with internal and external requirements; support external audits to verify compliance
- Lead Corrective and Preventive Action process to drive high-impact process improvements
- Lead Nonconformance process to ensure efficient control and disposition of nonconforming outputs
- Performance Metrics and Reporting
- Measure and report key schedule, delivery, and cost metrics for the Processes above
- Measure and report performance of the QA department in a way that meets all requirements and needs of internal and external customers
- Measure and report on effectiveness of key improvement processes
- Support and report internal and external schedule/delivery compliance
- Additional Responsibilities
Requirements:
- Proficiency in industry quality standards, such as: AS9100, ISO1000:2015, and NADCAP
Qualifications:
- BS in related discipline (may be substituted by 4 years of related work experience)
- 1 year of experience in related role
- Must provide proof of US Citizenship or Permanent Residency to comply with ITAR requirements
- Ability to pass a drug screen per Custom Microwave, Inc.'s drug testing policy
- Ability to pass a criminal background check per Custom Microwave, Inc.'s policy
What We Offer:
- Competitive wages and friendly working conditions
- Generous PTO policy with immediate accrual eligibility
- Excellent health, dental, and vision options
- Company paid short-term disability, long-term disability, life insurance benefits, and employee assistance program
- Annual profit share bonus opportunity
- Paid holidays
- Tuition reimbursement
- 401(k) opportunities
About the Work Environment:
The manufacturing facility is more than 56,000 square feet. Workers may be exposed to loud noises, chemicals, and other occupational hazards; personal protective equipment may be provided by Custom Microwave, Inc. and at request. This position involves extensive internal and external communication; ability to utilize a phone and convey accurate information in person, over the phone, and through email. Must be able to see in artificial/fluorescent lighting. May require occasional lifting of up to 25 pounds.
Job Type: Full-time, permanent position. Eligible for employer-sponsored benefits listed under "What We Offer." This position is considered exempt and is not eligible for overtime pay.
Pay Range: $65,000-$76,000 per year based on qualifications and experience.
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