Customer Service Representative
2 weeks ago
We are a leading provider of heavy-duty trucks, trailers, and equipment solutions, serving thousands of customers across the western United States.
Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at TEC Equipment. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining a safe and clean reception area.
Key Responsibilities:- Customer Service: Greet and welcome visitors, answer phone calls, and respond to inquiries in a professional and courteous manner.
- Administrative Support: Maintain employee and department directories, process transactions, reconcile cash on demand, and code invoices for accounts payable.
- Inventory Management: Compare received inventory to invoices and transfers, detect and resolve problems with incorrect orders, invoices, and shipments.
- Security and Telecommunications: Monitor logbook, issue visitor badges, and maintain security and telecommunications systems.
- Minimum Qualifications: Two years of experience in a clerical or administrative role, excellent attention to detail, and proficiency in MS Excel.
- Preferred Qualifications: Valid driver's license, ability to meet insurance requirements, and intermediate to advanced proficiency in MS Excel.
- Comprehensive Benefits Package: Choice of two medical plans, dental plans, vision care, and 401(k) retirement savings plan with company contribution.
- Employee Assistance Program: Access to counseling services, education assistance, and paid time off.
TEC Equipment is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, or any other characteristic protected by law.
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