Business Banking Operations Specialist
4 weeks ago
About the Role
West Gate Bank is seeking a Business Banking Operations Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our business banking customers.
Key Responsibilities
- Provide timely and accurate support to business banking customers
- Collaborate with cross-functional teams to resolve customer issues
- Develop and maintain strong relationships with customers
- Stay up-to-date on banking products and services to provide informed recommendations
- Meet or exceed performance metrics and goals
Requirements
- 1-3 years of retail banking or business banking experience
- ACH experience or accreditation a plus
- Strong communication and customer service skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- High level of accuracy and attention to detail
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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