Orthodontic Patient Coordinator

5 days ago


North Little Rock, Arkansas, United States Creston Dental & Braces - a Benevis company Full time
Orthodontic Patient Coordinator

Creston Dental & Braces, a Benevis company, is seeking a highly skilled and compassionate Orthodontic Patient Coordinator to join our team.

Key Responsibilities:
  • Provide exceptional customer service to patients and parents at check-in and check-out
  • Verify patient insurance eligibility and service limits
  • Deliver quality and compassionate care to every patient
  • Coordinate with Ortho Financial Coordinator and Doctors to provide same-day care to patients
  • Assist with meeting Ortho financial targets by ensuring schedules are full
  • Perform other office duties as needed
Requirements:
  • At least one year of customer service experience (preferably in healthcare, retail, restaurant, or hospitality industry)
  • Willing to travel in territory assigned to team
  • High focus on customer service and satisfaction
  • Must love working with children
  • Compassion and high level of service for patients, parents, and staff
  • Integrity, always doing the right thing
  • Dependable, reliable to be at work when scheduled
  • Attention to detail
  • Able to organize work, engage in a variety of tasks simultaneously, and consistently meet deadlines
  • Professional manner and appearance at all times
  • Computer skills: Microsoft Office and Internet Explorer
  • Telephone skills: Proper telephone etiquette and information gathering skills
We Offer:
  • Competitive compensation
  • Quarterly bonuses based on Office performance

We value teamwork, mutual respect, and cooperation. We do not practice unlawful discrimination, including harassment, or tolerate it in our workplace. We are an equal opportunity employer and welcome applications from diverse candidates.



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