Store Manager

5 days ago

New Orleans Louisiana, United States Lennox International Full time
About Lennox International

Lennox International is a leading manufacturer of energy-efficient climate-control solutions. With a rich history dating back over a century, the company has built a reputation for innovation and integrity.

Job Description

As a Store Manager at Lennox International, you will be responsible for leading a team of customer service associates and driving the financial performance and operational excellence of your store. You will work closely with the sales team to exceed annual revenue targets and collaborate with other departments to achieve business objectives.

Key Responsibilities
  • Recruit, train, and develop the inside sales team and warehouse staff to provide excellent customer service and solid selling skills.
  • Promote the sales of replacement components and aftermarket products to the dealer network, contractors, and other relevant business segments.
  • Own the business in the local market and deliver results on established sales, growth, and profitability goals by partnering with Sales to pursue new sales opportunities.
  • Maintain a customer-ready, professionally merchandised showroom, warehouse, building, and grounds.
  • Coordinate with transportation providers for daily shipments.
  • Prioritize and promote an ongoing Environmental, Health, and Safety program.
  • Manage and tailor inventory to the needs of the local market.
  • Ensure accurate inventory through cycle counting and general operational excellence.
Requirements
  • A bachelor's degree or equivalent combination of education and experience is preferred.
  • At least 5 years of related experience.
  • Ability to lead others.
  • Strong oral and written communication skills.
  • Must be able to lift up to 50 lbs.
  • Expert knowledge of HVAC systems is strongly preferred.
  • Effective at developing and maintaining strong professional relationships with customers, dealers, sales, and operations partners.
  • Strong business acumen to position the store within the market in terms of promotions and customer awareness through the effective use of promotions, customer contacts, outbound calls, customer appreciation events, etc.
What We Offer

At Lennox International, we value our employees and offer a range of benefits, including a competitive base salary with bonus structure, industry-leading sales and product training, medical and dental benefits, 401(k) with company match, employee stock purchase program, community involvement opportunities, and much more.

We are an equal opportunity employer and believe that diversity and inclusion are critical to our success as a global company. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool and empower them to be their authentic selves.

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